Terms and conditions.
We reserve the right to update/change the lake or site rules along with the terms and conditions relating to our Business at any time if deemed necessary. Holiday deposits are taken on the understanding that the venue’s lake and site rules and our terms and conditions of business, as specified below have been read and accepted.
COVID-19 travel restrictions - in the event of restrictions imposed by either the UK or French Government which prevent travel to or from France, we will attempt to reschedule customer bookings to a mutually convenient date. An alternative date will be offered - this will be subject to availability, and will most probably have to be a low season date (November - March).
All holiday payments are non-refundable. Clients who cancel holidays for any reason apart from travel restrictions as mentioned above will not benefit from a rescheduled booking, and no refunds will be given in these circumstances.
To make a holiday reservation, we require a deposit of 50% of the total price. Bookings at short notice require payment in full at the time of booking. Advance bookings require a 25% payment at the time of booking, with a second 25% payment within 6 weeks, or a 50% first payment. Payment by card (credit and visa debit cards) is preferred. UK Bank Transfer is also available as a payment option.
Once we have received your deposit, your holiday will be reserved. The booking will be confirmed by post with a receipt to the party organiser. The remaining 50% balance must be paid no later than 12 weeks before the start of your holiday. If payment is not received by this time we reserve the right to cancel the booking. When a booking is made within 12 weeks of arrival, payment of the full amount is required at the time of booking as stated above.
A refundable damages/cleaning deposit of €200 is payable in cash on arrival. This deposit will be held and refunded after the holiday, once a full inspection of the accommodation has taken place. Any damages will be taken from the deposit, in addition to a cleaning fee of €50 if the accommodation is not left in the state in which it was found. In addition to this accommodation deposit, a €100 deposit is payable for each set of fishing tackle hired (as appropriate.)
We reserve the right to terminate your holiday at any time in the case of non-compliance with the lake or site rules, and/or these terms and conditions,or causing harm or disturbance to others, grounds, the fish or property. You will not be eligible for a refund and may incur additional costs for damage.
ARRIVAL / DEPARTURE TIMES Customers can arrive after 15:00 on the Saturday of arrival, and must leave the site by 10:00 the following Saturday of departure. If you will be arriving later than 18:00, please telephone to let us know. Thank you for your co-operation.
We accept no responsibility for any problems with regard to travel to the venue - It is your responsibility to ensure you have the correct and up-to-date travel documents. All holidaymakers must have a 10 year passport, it is the clients' responsibility to check the date validity of the passport which, since Brexit can be up to 18 months before the expiry date printed on the passport.
You are also required to carry a European Health Insurance Card (EHIC).
We strongly recommend that you take out your own private travel/medical insurance which should include cover for cancellation of holidays, and advise that you should bring a copy of your medical insurance with you.
We will not be held liable for loss or delay caused by any of the following: Political unrest, Riots, Port closures, Airport terminal closures, international travel restrictions etc. Strikes, Industrial disputes, Global Health Crises, War or Threat of War, Terrorist activity, Technical/weather problems to transportation, Fire, and Flood, "Force Majeure", "Acts of God", or any other events beyond our control.